CEILING FAN QUESTIONS AND ANSWERS

FAQs

 

WHAT SIZE CEILING FAN SHOULD I CHOOSE FOR MY ROOM ?
76cm/30" blade size for rooms upto 10sq mtrs
105cm/42" blade size for rooms upto 15 sq mtrs
132cm/52" blade size for rooms upto 25 sq mtrs

HOW DO I CHOOSE THE CORRECT DROP ROD LENGTH ?
For optimum air circulation it is most effective to have the blades 2.4m-2.7m above the floor, most fans are supplied with a 4"/100mm drop rod (except the contempra trio). So if your new fan is being installed into a conservatory with an apex roof you shall require a longer drop rod. The longer rods are available in 3 different sizes 12"/18"/24" and there are 10 different finishes, most people choose the drop rod to match the fan finish, but the mix and match approach can be effective too. All longer rods are supplied with a longer wiring lead as standard. See drop section, to order your rod.

HOW DOES A CEILING FAN COOL OR WARM A ROOM ?
Ceiling fans can make a room feel 8 degrees cooler by creating a "wind chil" effect - it does not actually lower the temperature of the room, but instead makes you feel cooler by accelerating the evaporation on your skin. Likewise running one of our fans in reverse you can redistribute the hot air that rises to the ceiling that becomes trapped - thus making the temperature of the room feel warmer.

WHICH DIRECTION SHOULD MY CEILING FAN GO FOR WINTER OR SUMMER ?
Clockwise for winter and counter-clockwise for summer.

HOW CAN I EXPECT TO SAVE ON HEATING/COOLING COSTS BY USING A CEILING FAN ?
A ceiling fan can provide all year round savings. In summer you can save upto 30% on air conditioning, making the room feel cooler. In winter you can save upto 10% on heating costs by reclaiming the hot air trapped near to your ceiling by running your fan in reverse. Savings will vary based on local climate conditions and energy rates.

WHAT IS COVERED BY YOUR CEILING FAN WARRANTY ?
Diamond and design fan collections - 25 year motor warranty, all other parts 12 months (excludes bulbs)
All other fan collections - 10 year motor warranty, all other parts 12 months (excludes bulbs)

WHY SHOULD I CONSIDER A REMOTE CONTROL UNIT ?
Remote control units are very useful in high installations ie conservatories, they are also useful if you have limited access to a ceiling fan, also from the remote you can dim your light kit.

WHAT IF MY CEILING FAN BLADES DO NOT MOVE FREELY ?
Before installing the blades onto the motor housing, ensure you have removed any plastic transit spacers. Failure to do so could result in a damaged motor. The ceiling fan blades should be able to move freely before any power up.

WHAT IF MY REMOTE CONTROLLED CEILING FAN DOES NOT WORK AFTER I HAVE INSTALLED IT ?
If your remote controlled fan does not work, first check to make sure the power lead is plugged into the remote unit installed on the ceiling, then make sure the lead from the motor via the drop rod is plugged into the other lead on the unit (dont mix these up they are marked). Then make sure both the fan pull chain switch and the light kit pull chain are in their highest settings. Check the battery in the hand held transmitter.

CAN I USE A REMOTE CONTROL UNIT AND A WALL SPEED CONTROLLER TOGETHER ?
No, but please note that if you use a remote controller you can use a standard light switch in conjunction with the unit.

HOW MANY CEILING FANS WILL MY WALL CONTROLLER OPERATE ?
A wall controller can control upto 4 ceiling fans, but if your wall controller has a light switch, we only advise 1 ceiling fan per controller, because of the increased wattage/load on the controller.

HOW DO I RESET MY REMOTE CONTROL UNIT ?
Turn the fan onto the highest setting and switch the light kit on (both via the pull chains) leave the fan runing for approx 1 minute,then turn the power off totally to the fan and leave for approx 1 minute, then turn the power back on to the fan and press 1 on the remote hand unit.

WHY IS THE REVERSE SWITCH ABOVE THE BLADES ?
The reason is because if a ceiling fan was running at the highest setting and then the reverse switch was switched it would cause damage to the motor, so having the switch above the blades makes sure that the blades are static when the reverse switch is used. This is the single reason why we dont supply a wall or remote reversing unit.

WHAT IF MY NEW CEILING FAN MAKES NOISE WHILE RUNNING ?
New fans sometimes require a breaking in period. Try running it on high speed continuously for 24 hours.

WHAT IF MY CEILING FAN IS WOBBLING ?
All blades are weighed and grouped by weight. Natural woods vary in density which could cause the fan to wobble even though all blades are weight matched. The following procedures should elimate most of the wobble, check for wobble after each step.

1 - Check that all blades are screwed firmly into blade holders.

2 - Check that all blade holders are tightened securely to the motor.

3 - Make sure that the canopy and mounting bracket are tightened securely to the ceiling joist.

4 - If blade wobble is still noticeable, try interchanging two adjacent blades which can redistribute the weight and possibly result in smoother operation. Please note that in our installation aids section you can purchase a simple fan balancing kit. ref CFS2 www.ceilingfanshop.com







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